Zimbra Open Source: Resources - Locations not showing in calendar

lcornelius · Post by **lcornelius** » Thu Jul 18, 2013 3:38 am

[quote user="liverpoolfcfan"]One last thing comes to mind. The resources/locations have to be in the same email domain as the users. There is no chance you set them up with a different domain, is there ?
Other than that, it looks like you have done everything as you should. I am out of ideas. Sorry I can't help any further.[/QUOTE]
Hi liverpoolfcfan,
Yes the resources is in the same domain.
my email: john@abc.co.za

my resource: boardroom@abc.co.za
Thanks for your help so far, much apreciated!

liverpoolfcfan · Post by **liverpoolfcfan** » Thu Jul 18, 2013 8:14 am

Is it just a Web Client issue - or a server issue ?
If you have enabled external users to invite the room (I believe you said you have this configured) and you login to a gmail account for example, open the Calendar app, create a new event, and invite john@abc.co.za and boardroom@abc.co.za to the meeting - then you should get a response back from the server to say whether the boardroom has accepted/declined the invite.

If that part works - then perhaps it is just a client issue.

Salva_savia · Post by **Salva_savia** » Mon May 26, 2014 7:04 am

Hi
Did you resolve this issue?? I have same problem, I can't see locations in calendar...
Please Help

jorgedelacruz.es · Post by **jorgedelacruz.es** » Mon May 26, 2014 10:57 am

HI GUYS,

I'M RUNNING ZIMBRA OSE 8.0.7 AND IT'S WORKS WITHOUT PROBLEM, JUST CREATE RESOURCE > LOCATION > PUT A PASSWORD IN MY CASE 123456 AND THEN CREATE. THAT'S IT, IN CLIENT AREA IS WORKING:

COULD YOU TRY TO CREATE ONE WITH SINGLE NAME LIKE CPD AND PASS 123456 AND THEN FINISH?
KIND REGARDS
zimbra-locations-001.PNG
zimbra-locations-002.PNG

Salva_savia · Post by **Salva_savia** » Mon May 26, 2014 11:09 am

HI
I HAVE CREATED NEW LOCATION WITH 123456 PASSWORD WITHOUT BLANKS AND STILL DOESN'T WORK

imagen1.png
imagen2.png

jorgedelacruz.es · Post by **jorgedelacruz.es** » Mon May 26, 2014 11:22 am

I think that this problem is because you are using a external LDAP,

1.- Try to create the item-resource- in the LDAP too and try again auto-complete.
Kind regards

jorgedelacruz.es · Post by **jorgedelacruz.es** » Mon May 26, 2014 11:48 am

HI,

PLEASE PASTE US THE RESULT OF THIS SCREENSHOT:

I WATCHED IN OTHER POST THAT IF YOU WANT TO USE EXTERNAL LDAP, AND DON'T HAVE PROBLEMS WITH RESOURCES, YOU NEED TO PUT YOUR GAL IN BOTH MODE (INTERNAL AND EXTERNAL) AND THEN RUN THIS COMMAND:

ZMGSAUTIL FORCESYNC -A GALSYNC@DOMAIN.COM -N ZIMBRA
BUT I'M NOT SURE IF IT WILL WORKS TO YOU, SO PLEASE BE SURE THAT YOU HAVE BACKUP OF YOUR GAL, AND ZIMBRA BEFORE TRY.
KIND REGARDS
zimbra-locations-004.PNG

Salva_savia · Post by **Salva_savia** » Mon May 26, 2014 12:12 pm

Hi
I put my GAL as both and resync with
zmgsautil forceSync -a galsync@savia.net -n ldap
After I recreate resources but still doesn't work

jorgedelacruz.es · Post by **jorgedelacruz.es** » Mon May 26, 2014 12:32 pm

Hi Salva,

I just found in the Wiki GAL_Sync_Account this:

GAL Sync Account - Zimbra :: Wiki

[QUOTE]Unable to search for resources by site, building, etc.
This can happen if the GAL is external and resources are local.

- Make sure zimbraGalAlwaysIncludeLocalCalendarResources is TRUE. zimbraGalAlwaysIncludeLocalCalendarResources is a global and domain attribute.

- A force sync of the GalSync account is needed for this attribute to take effect (Ex: zmgsautil forceSync -a galsync@example.com -n InternalGAL)

- In some instances, the attribute mappings for searchable fields could be missing. Check for these attribute maps in the global and domain configuration:
zimbraGalLdapAttrMap: zimbraCalResBuilding=zimbraCalResBuilding

zimbraGalLdapAttrMap: zimbraCalResCapacity,msExchResourceCapacity=zimbraCalResCapacity

zimbraGalLdapAttrMap: zimbraCalResFloor=zimbraCalResFloor
If something is missing, add the attribute map.

zmprov mcf zimbraGalLdapAttrMap zimbraCalResBuilding=zimbraCalResBuilding
- Remove the target galsync datasource where resources reside.

- Delete the contact folder for the datasource from the galsync account.

- Create a new datasource for resources in the galsync account.

- Perform a full sync of the datasource.[/QUOTE]
I hope that Helps

jorgedelacruz.es · Post by **jorgedelacruz.es** » Tue May 27, 2014 10:28 am

Hi Salva,

You can find more information with the next command, in this log:

tail -f /opt/zimbra/log/mailbox.log
Also I was trying your scenario and happens the same like you:

- External Auth with AD (OK)

- External or Both GAL (FAIL when you create resources)
- External Auth with AD (OK)

- Internal GAL (Resources works)
I'm working to find what's the problem, but please paste your log results when you do the actions.
Kind regards