Admin console server status page show stopped services

simonfishley · Post by **simonfishley** » Mon Jun 21, 2010 4:11 am

Hi All
I upgraded to 6.0.7 today and will report back on how the status page behaves itself as this is one of the things the upgrade is purported to fix.
Cheers

Simon

plrunner · Post by **plrunner** » Wed Jul 07, 2010 2:00 am

Simon,

did the upgrade fix the issue? I am running 6.0.7.1 and the problem is still there.
What is more, it seems to arise randomly: some days services are reported as stopped, other days as running.
No hints on how to solve it yet?
P.

Saturdays · Post by **Saturdays** » Fri Jul 16, 2010 5:06 pm

[quote user="simonfishley"]Hi All
I upgraded to 6.0.7 today and will report back on how the status page behaves itself as this is one of the things the upgrade is purported to fix.
Cheers

Simon[/QUOTE]
After the upgrade, I am also having the same problem...

Any solutions are there?...

sergioag · Post by **sergioag** » Fri Jul 16, 2010 5:41 pm

Same problem here, running 6.0.7 FOSS, since long time ago.

dustys · Post by **dustys** » Wed Jul 28, 2010 2:34 pm

Having the same issue on only one of our servers in the cluster. All other servers report the proper server status.
Checked /var/log/zimbra-stat.log and it appears the one server showing down, is reporting it's status correctly via syslog.

simonfishley · Post by **simonfishley** » Thu Jul 29, 2010 12:08 am

Hi Dustys
You might find this thread interesting -
It">http://www.zimbra.com/forums/administra ... tus-2.html
It is the same theme as this one but your problem sounds closely linked to the last 3 posts in that thread. While there is no soultion it might guide you there.
HTH

Simon

dustys · Post by **dustys** » Fri Jul 30, 2010 4:46 pm

Thank you Simon, I will check it out.
Regards,

Dusty

mailman.33 · Post by **mailman.33** » Sat Jul 31, 2010 10:03 am

This might sound repetitive..but this is what happened with me. The stats was broken and /var/log/zimbra-stats.log on the logger server was not populating enough information from its peers. The syslog.conf on all servers to be monitored should have entries pointing to the logger server..so had to run /opt/zimbra/libexec/zmsyslogsetup as root. This is after i made sure that zimbraLogHostname on all my servers is set to hostname of the logger server. You may want to check the output of 'zmprov -l gcf zimbraLogHostname' and see whats up. Hope this helps.

farrukhndm · Post by **farrukhndm** » Wed Sep 22, 2010 1:16 am

i have same problem,i havn't upgrade my zimbra or make any changes in host name,IP or other settings..

As problem arises , my incoming mails are bounced back,i checked zmcontrol status

[zimbra@mail ~]$ zmcontrol status

Host mail.solex.com.pk

antispam Running

antivirus Running

ldap Running

logger Running

mailbox Running

mta Running

snmp Running

spell Running

stats Stopped
After that i put command

[root@mail ~]# /opt/zimbra/bin/zmsyslogsetup

updateSyslog: Updating /etc/syslog.conf....done.
[zimbra@mail ~]$ zmcontrol status

Host mail.solex.com.pk

antispam Running

antivirus Running

ldap Running

logger Running

mailbox Running

mta Running

snmp Running

spell Running

stats Running
Now i can receive mail from Other mailing server but it taking 1:30:2:30 mints.But still in Admin GUI server status and Service status are down as shown in attached images.
Please help me as its my Production server. thanks
ServerStatusServiceDown.jpg

mailman.33 · Post by **mailman.33** » Wed Sep 22, 2010 2:17 am

Hi farukh,
I don't think stats not properly displaying can cause mails to bounce or cause problems for mta in anyway. It is two different things you are facing.
Did you see anything in zimbra.log when mails were bounced?
If you have mailbox servers, confirm logger server is able to connect with them. Also Check if zimbraLogHostname is set to hostname of the logger host with this 'zmprov -l gcf zimbraLogHostname'
! i guess logger connects to other servers using ssh to get details, not sure. Just like getting cert details and mailqueue.