No complete sync, outlook.exe still accesses store after exit

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goetzi
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Posts: 184
Joined: Fri Sep 12, 2014 9:59 pm

No complete sync, outlook.exe still accesses store after exit

Post by goetzi »

I have one user with a strange problem:
The mailbox size is 7,1 GB.

Outlook version: 2007

ZCS/ZCO version: 5.0.2
After installing the connector Outlook didn't sync the whole mailbox, it stopped at ~ 5GB. After shutting down Outlook the outlook.exe still runs and has a CPU usage of 2-50%.

The ZDB store file is permanently accessed (according to the "last change" time in the file propierties) but it doesn't change its size.
/opt/zimbra/log/mailbox.log doesn't show any activities for this mailbox.
I have attached a part of the ZCOLogCtl.exe log which was logged about 20 minutes after Outlook shutdown.
Any ideas?
zco.log-20080220T114408.584-OUTLOOK.EXE-1868.log.bak.zip
10339alee
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Posts: 406
Joined: Fri Sep 12, 2014 10:31 pm

No complete sync, outlook.exe still accesses store after exit

Post by 10339alee »

[quote user="goetzi"]I have one user with a strange problem:
The mailbox size is 7,1 GB.

Outlook version: 2007

ZCS/ZCO version: 5.0.2
After installing the connector Outlook didn't sync the whole mailbox, it stopped at ~ 5GB. After shutting down Outlook the outlook.exe still runs and has a CPU usage of 2-50%.

The ZDB store file is permanently accessed (according to the "last change" time in the file propierties) but it doesn't change its size.
/opt/zimbra/log/mailbox.log doesn't show any activities for this mailbox.
I have attached a part of the ZCOLogCtl.exe log which was logged about 20 minutes after Outlook shutdown.
Any ideas?[/QUOTE]


is there any way that you can get us a core dump?
Creating a Core Dump from a Running Process using WinDbg - Zimbra :: Wiki
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