5 X Upload Size Limit Exceeded

If Zimbra Desktop had a sync failure, it may have told you to post your error in this section.
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forbe
Posts: 2
Joined: Fri Sep 12, 2014 11:34 pm

5 X Upload Size Limit Exceeded

Post by forbe »

I have had problems with my emails with Zimbra since yesterday. It started when I tried to upload 3 bmp files (totaling 6 MB). I live in Kenya and our speed is very slow. The upload failed, so I tried to zip the files to save space. Failed again. I changed the files to jpeg files and sent them 1 at a time. Eventually they worked, but since then, my emails are really messed up. I can't send anything in Zimbra html, and I have gotten 5 sync failure messages, all of them saying that I had exceeded my upload size limit. On the fourth message, all I had tried to do was send an email of 40k, and on the fifth message, I was only trying to download email. I have copied and pasted the messages below -
Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-10 14:08:52

Issue summary: push item failed
Failure details:

----------------------------------------------------------------------------
com.zimbra.cs.zclient.ZClientException: upload size limit exceeded

ExceptionId:sync-timer-forbe@swordofthespirit.org:1213096132046:9f35a3e6c0ab2d67

Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED

at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE_LIMIT_EXCEEDED(ZClientException.java:55)

at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMailbox.java:1739)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(ZMailbox.java:1711)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZMailbox.java:1664)

at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:848)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:246)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)


Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-10 08:54:50

Issue summary: push item failed
Failure details:

----------------------------------------------------------------------------
com.zimbra.cs.zclient.ZClientException: upload size limit exceeded

ExceptionId:sync-timer-forbe@swordofthespirit.org:1213077290390:ea9c3ad052736d87

Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED

at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE_LIMIT_EXCEEDED(ZClientException.java:55)

at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMailbox.java:1739)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(ZMailbox.java:1711)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZMailbox.java:1664)

at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:848)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:246)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)


Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-09 23:57:14

Issue summary: push item failed
Failure details:

----------------------------------------------------------------------------
com.zimbra.cs.zclient.ZClientException: upload size limit exceeded

ExceptionId:btpool0-24:1213045034062:b6561ea918099a13

Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED

at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE_LIMIT_EXCEEDED(ZClientException.java:55)

at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMailbox.java:1739)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(ZMailbox.java:1711)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZMailbox.java:1664)

at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:848)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:246)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:44)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:391)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:250)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:266)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727">HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:186)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)


Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-09 22:55:03

Issue summary: push item failed
Failure details:

----------------------------------------------------------------------------
com.zimbra.cs.zclient.ZClientException: upload size limit exceeded

ExceptionId:btpool0-11:1213041303468:b6561ea918099a13

Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED

at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE_LIMIT_EXCEEDED(ZClientException.java:55)

at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMailbox.java:1739)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(ZMailbox.java:1711)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZMailbox.java:1664)

at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:848)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:246)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:44)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:391)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:250)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:266)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727">HttpServlet.service(HttpServlet.java:727)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:186)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)


Product name: Zimbra Desktop

Product version: 0.84

Build ID: 1119

Release type: BETA

OS Platform: Windows XP x86 5.1

Time of event: 2008-06-09 20:31:48

Issue summary: push item failed
Failure details:

----------------------------------------------------------------------------
com.zimbra.cs.zclient.ZClientException: upload size limit exceeded

ExceptionId:sync-timer-forbe@swordofthespirit.org:1213032708078:8e6e4d580eb3c99a

Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED

at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE_LIMIT_EXCEEDED(ZClientException.java:55)

at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMailbox.java:1739)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(ZMailbox.java:1711)

at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZMailbox.java:1664)

at com.zimbra.cs.mailbox.PushChanges.uploadMessage(PushChanges.java:373)

at com.zimbra.cs.mailbox.PushChanges.syncMessage(PushChanges.java:848)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:246)

at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:144)

at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:130)

at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)

at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)

at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)
Thank-you,
Forbe
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mmorse
Ambassador
Ambassador
Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

5 X Upload Size Limit Exceeded

Post by mmorse »

Welcome to the forums,

On your ZCS server - via admin console gui or CLI:
su - zimbra

zmprov gacf | grep zimbraFileUploadMaxSize

zmprov gacf | grep zimbraMtaMaxMessageSize
zmprov mcf zimbraFileUploadMaxSize xxxxxxxx

zmprov mcf zimbraMtaMaxMessageSize xxxxxxx
Add 10-30% on top of the size your plan to upload, as when converted into a MIME message it ends up base64-encoded.
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forbe
Posts: 2
Joined: Fri Sep 12, 2014 11:34 pm

5 X Upload Size Limit Exceeded

Post by forbe »

I'm sorry. I'm an end user, and I really don't understand what you are telling me to do.
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mmorse
Ambassador
Ambassador
Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

5 X Upload Size Limit Exceeded

Post by mmorse »

That appears you're syncing against a Zimbra server right? Go point your server admin to this page :)
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