Crash and cant uninstall

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godpa
Posts: 22
Joined: Fri Sep 12, 2014 11:43 pm

Crash and cant uninstall

Post by godpa »

Hi,
I had a BSOD (probably not to do with Zimbra), but after the restart I could not start Zimbra anymore. Zimbra's three moving/flashing icons goes for about 10 seconds (with harddisk crunching heavily, probably reading the local mail files) then a "Javascript Application" dialog box pops up "Couldn't start Yahoo! Zimbra Desktop server, giving up."
I tried to uninstall Zimbra so I can re-initiate everything, but the uninstallation wouldnt was unsuccessful. When I click on the "Change/Remove" icon in Control Panel's "Add/Remove Programs" it doesnt seem to do anything.
Please help :(
Thanks
jjzhuang
Elite member
Elite member
Posts: 1687
Joined: Fri Sep 12, 2014 10:24 pm

Crash and cant uninstall

Post by jjzhuang »

please try manual uninstall. you can find the steps here:
Yahoo! Zimbra Desktop - Zimbra :: Wiki
1441Helena
Posts: 1
Joined: Fri Sep 12, 2014 11:44 pm

Crash and cant uninstall

Post by 1441Helena »

Hi,
you may try Add/Remove 4Good to remove these stubborn applications for good. It's quite easy to use and works pretty fine on XP.
godpa
Posts: 22
Joined: Fri Sep 12, 2014 11:43 pm

Crash and cant uninstall

Post by godpa »

great - that worked. Thank you.
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