Error code: CSFE_SVC_ERROR

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MisterM74
Posts: 26
Joined: Sat Jul 16, 2016 3:09 pm
ZCS/ZD Version: Release 8.8.9_GA_2055.RHEL7_64_2018

Error code: CSFE_SVC_ERROR

Postby MisterM74 » Fri Jun 08, 2018 8:39 am

Hello
I have this error message, when I go to my admin zone:

Critical
Server error encountered
Error code: CSFE_SVC_ERROR Method: GetEffectiveRightsRequest Details:HTTP response status 429


Because of this error, he asks me each time to activate my Collaboration Network Edition license.

What to do, an idea?
Mz


phoenix
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Location: Liverpool, England

Re: Error code: CSFE_SVC_ERROR

Postby phoenix » Fri Jun 08, 2018 9:05 am

Check the DoS filter: https://wiki.zimbra.com/wiki/DoSFilter - if that's not the problem then please open a support case with Zimbra. You also didn't mention how long this has been happening, if you've recently made any changes to your server nor the output of the following:

Code: Select all

zmcontrol -v
While I can't answer your specific question it's difficult for anyone to help without some context for a specific problem.
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
MisterM74
Posts: 26
Joined: Sat Jul 16, 2016 3:09 pm
ZCS/ZD Version: Release 8.8.9_GA_2055.RHEL7_64_2018

Re: Error code: CSFE_SVC_ERROR

Postby MisterM74 » Fri Jun 08, 2018 9:35 am

Hello Phoenix
Zimbra Version
zmcontrol -v
Release 8.8.8_GA_2009.RHEL7_64_20180322150747 RHEL7_64 NETWORK edition, Patch 8.8.8_P5.
`
So move to ask you this, but, add my IP address to my Internet connection in white list, what is the command?

Mz
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DavidMerrill
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ZCS/ZD Version: 8.8.15 P3
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Re: Error code: CSFE_SVC_ERROR

Postby DavidMerrill » Wed Nov 14, 2018 8:31 pm

MisterM74, did you ever sort this out? Did changes to DoSFilter resolve your issue?
___________________________________
David Merrill - Zimbra Practice Lead
OTELCO Zimbra Hosting, Licensing and Professional Services
Zeta Alliance
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DavidMerrill
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Posts: 98
Joined: Thu Jul 30, 2015 2:44 pm
Location: Portland, ME
ZCS/ZD Version: 8.8.15 P3
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Re: Error code: CSFE_SVC_ERROR

Postby DavidMerrill » Wed Nov 14, 2018 9:03 pm

Just to follow-up, it WAS DoSFilter. Following the wiki article was just the thing. Once I started looking at the right logs (in my case /opt/zimbra/log/zmmailboxd.out) I was able to pin-point which IPs were getting filtered.
___________________________________
David Merrill - Zimbra Practice Lead
OTELCO Zimbra Hosting, Licensing and Professional Services
Zeta Alliance

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