Mail stuck at Outbox

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tozztie
Posts: 1
Joined: Thu Mar 23, 2023 2:13 pm

Mail stuck at Outbox

Post by tozztie »

We're having some issues with Outlook clients unable to send e-mail. The mail stays in their Outbox.
The problem is intermittent, when the user hits 'Send & Receive' a few times, eventually the mail will go through. Mails with attachments seem more prone to hitting this issue.

In the logs we can see:
2023/03/23 14:48:11 [info] 1633576#0: *43365 epoll_wait() reported that client prematurely closed connection, so upstream connection is closed too while reading response header from upstream, client: X, server: zproxy1, request: "POST /service/soap/WaitSetRequest HTTP/1.1", upstream: "https://10.29.26.5:7443/service/soap/WaitSetRequest", host: "zimbra"

10.29.26.5:7443 is the mailboxd service on our mailbox store server. A Java process has bind to that port, but it doesn't seem to do any logging. There's no 'catalina.out' file anywhere. Nor any other Java logfile.

Can someone help fixing this issue?
phoenix
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Posts: 27272
Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: Mail stuck at Outbox

Post by phoenix »

You should always give your ZCS version when posting in these forums, post the full output of the put of the following command:

Code: Select all

zmcontrol -v
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
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