Body of email doesn't display images on Zimbra mobile version

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luizz01001
Posts: 1
Joined: Tue May 16, 2023 2:07 pm

Body of email doesn't display images on Zimbra mobile version

Post by luizz01001 »

Hi Forum,

I'm facing the following situation:

I need to use Zimbra Webmail in a browser on my phone.

When somebody sends me an email that contains an image in its body, the image doesn't show up. Instead, it only shows an icon indicating that the image is broken. Example attached.

p.s. The image in the email is not attached, only in the body.

p.s. 2: I've tried this on Chrome, Brave, Safari and Firefox. Same issue.

Zimbra version: Release 8.6.0

Do you have any ideas about what could be causing this issue?
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saket.patel
Zimbra Employee
Zimbra Employee
Posts: 117
Joined: Mon Apr 11, 2022 8:39 pm

Re: Body of email doesn't display images on Zimbra mobile version

Post by saket.patel »

Zimbra 8.6.0 is very old and currently not supported, so it would be better to upgrade to a supported version and check if the issue is still reproducible.
shruti.gupta
Zimbra Employee
Zimbra Employee
Posts: 19
Joined: Wed Apr 12, 2023 6:22 am

Re: Body of email doesn't display images on Zimbra mobile version

Post by shruti.gupta »

This issue is fixed in zimbra 10.0.0 and above
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