Mobile sync issue with 10.0.1

[dbayer]

We just upgraded to 10.0.5 and the problem still exists with the Nine activesync client.

Has anyone filed a bug report?

[pajari]

There is ZBUG-3583 filed for this issue.

[dbayer]

Thank you. I just did a search and that bug number doesn't come up.

https://pm.zimbra.com/?sort=latest

[dawood.shaikh]

Thank you. I just did a search and that bug number doesn't come up.

https://pm.zimbra.com/?sort=latest

Not all bugs reported appear on pm.zimbra.com. Please refer to the knowledge base to get more information related to the portal - https://pm.zimbra.com/kb/categories/fre ... -questions

[dbayer]

Is there any update on the status of this bug for 10.0.5?

It's very frustrating just using the Modern UI on my phone, and I would love to have Nine Folders working again.

Thanks,
Daniel

[shruti.gupta]

This bug is not fixed on 10.0.5. Its in priority to be picked asap.

[Darsh]

This bug is not fixed on 10.0.5. Its in priority to be picked asap.

Swift attention to such issues is commendable for ensuring software stability.

[dbayer]

This bug is not fixed on 10.0.5. Its in priority to be picked asap.

Thank you! I appreciate the quick response.

[Blueberry]

As tested on 10.0.5, recreating the account in the Nine client (after it's been moved to ZCS 10 mailstore) is enough to restore proper activesync synchronisation.

[dbayer]

That solution is NOT working for me. I've tried it a dozen times.