Chat error on load

[PavanLinux]

Same issue with 8.8.15 p1,p2,p3,p4,p5 and p6 as well. showing error for chat when it's login user or admin console. Chat is not working...

[PavanLinux]

Please follow below step to work chat zimlet for Zimbra Chat

# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart

Thank you!

[fayaz]

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.

[zrustam80]

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#

Are there other solutions without installing diskdrive?

[dfreddie]

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#

Are there other solutions without installing diskdrive?

I think you may install zimbra-drive, copy zal.jar and then uninstall zimbra-drive ...

[allende8807]

After upgrade from 8.8.15_P4 to 8.8.15_P6 issued this error wit zimbra chat.
I found a solution here:
viewtopic.php?f=15&t=67565

[davidkillingsworth]

hi ALL

i have fixed this issue via mention below step . its perfectly work for me.


# mv /opt/zimbra/lib/ext/openchat/zal.jar /tmp
# cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
# su - zimbra
$ zmmailboxdctl restart


please let me know once you fixed it.

In my case, these steps will not work, since I do not have diskdrive installed

Code: Select all

[root@mail ext]# ls -l /opt/zimbra/lib/ext/*/zal.jar
-rwxr-xr-x 1 root root 1254989 июн  4  2019 /opt/zimbra/lib/ext/openchat/zal.jar
[root@mail ext]#

Are there other solutions without installing diskdrive?

Yes I'm getting the same. This does not work if you don't have zimbra drive installed.

Code: Select all

david@zimbra:~$ cp -rp /opt/zimbra/lib/ext/zimbradrive/zal.jar /opt/zimbra/lib/ext/openchat/zal.jar
cp: cannot stat ‘/opt/zimbra/lib/ext/zimbradrive/zal.jar’: No such file or directory

[thunder04]

Found this which resolved the issue I was having with Chat when testing an upgrade from 8.8.7 to 8.8.15. However, does anyone know what happened to the Chat history?

On my 8.8.7 production server, there is a Chat folder directly under Inbox in the Mail Folders list.

On my 8.8.15 test server (which is a clone of production upgraded to 8.8.15), this folder does not show.

[davidkillingsworth]

Does anybody have any more of an update on this or were able to resolve it with Zimbra support?

I consider this a major upgrade bug and it's a real shame that there hasn't been any hotfix for this. The functionality is totally broken if you don't already also have diskdrive feature also installed to copy the .jar from.

[dparker]

Does anybody have any more of an update on this or were able to resolve it with Zimbra support?

I consider this a major upgrade bug and it's a real shame that there hasn't been any hotfix for this. The functionality is totally broken if you don't already also have diskdrive feature also installed to copy the .jar from.

After upgrading Ubuntu 18.04 to 20.04, everything worked except for chat. None of the above fixes worked, but finally I was able to fix it. First, I noticed that the file /opt/zimbra/zimlets/com_zextras_chat_open.zip was missing for whatever reason. I restored the file from the clone I took prior to upgrading (maybe it can be downloaded?). Then I ran these commands and the error finally went away. I hope this helps someone. Cheers.

Code: Select all

sudo chown zimbra:zimbra /opt/zimbra/zimlets/com_zextras_chat_open.zip
su - zimbra
zmzimletctl deploy /opt/zimbra/zimlets/com_zextras_chat_open.zip 
zmmailboxdctl restart