problem outlook sending empty mail

Ask your questions and get help with Zimbra's Outlook Connector.
Bezerra
Posts: 2
Joined: Mon Feb 19, 2024 12:54 pm

Re: problem outlook sending empty mail

Post by Bezerra »

Dear all, good afternoon!

We are still experiencing this problem. We have already carried out several procedures to try to solve the problem, and so far we have not been successful. Is there any other procedure we can do to solve the problem definitively or preventively? I look forward to hearing from you.
Bezerra
Posts: 2
Joined: Mon Feb 19, 2024 12:54 pm

Re: problem outlook sending empty mail

Post by Bezerra »

Dear all, good afternoon!

We have carried out all the procedures listed in this forum and so far nothing has come of it. Is there any other procedure we can do in an attempt to solve the problem? I look forward to hearing from you.
FGARIGLIO
Posts: 2
Joined: Thu Jan 25, 2024 11:07 am

Re: problem outlook sending empty mail

Post by FGARIGLIO »

Dear all
Good Morning

Any update for empty mail? My collagues are really upset for this situation, they dont want to use webclient so i have to resolve this problem as fast as possible.
Any suggestion?
7224jobe
Outstanding Member
Outstanding Member
Posts: 292
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 10.0.*.UBUNTU20_64 NETWORK

Re: problem outlook sending empty mail

Post by 7224jobe »

Did you upgrade to the latest version of ZCO and Outlook? We are not experiencing this issue anymore as far as I know, we are not receiving complains colleagues that are using Outlook.
seltronic
Posts: 1
Joined: Fri Mar 29, 2024 1:53 pm

Re: problem outlook sending empty mail

Post by seltronic »

Hello,

Problem with ZCO and empty mail is problem again.
Latest ZCO and Office 365 2403 17425.20138

Need it to be fixed :)
amareliamahesh
Zimbra Employee
Zimbra Employee
Posts: 9
Joined: Wed Apr 05, 2023 3:00 pm

Re: problem outlook sending empty mail

Post by amareliamahesh »

Hi all,

The empty email body issue has been fixed and will be available in upcoming Zimbra Connector For Outlook release.

This forum will be update once release is available for download.
paolo.rosso
Posts: 1
Joined: Wed Jun 25, 2025 12:44 pm

Re: problem outlook sending empty mail

Post by paolo.rosso »

amareliamahesh wrote: Tue Apr 02, 2024 5:30 am Hi all,

The empty email body issue has been fixed and will be available in upcoming Zimbra Connector For Outlook release.

This forum will be update once release is available for download.
I continue to have this problem despite the latest zco (version 1947) with different versions of Office (2016, 2019, 2021) x32 and x64.

Server Release 9.0.0.GA.4178.UBUNTU20.64 UBUNTU20_64 NETWORK edition, Patch 9.0.0_P46.

Are there any settings that could eliminate the problem or do we need to wait for a new release of ZCO?

Giving rollbacks of outdated office versions and/or disabling office updates is not a solution.
Office must be up to date and ZCO must work.
Last edited by paolo.rosso on Wed Jun 25, 2025 12:53 pm, edited 1 time in total.
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