mailbox - Failed to lock mailbox

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eranga
Posts: 22
Joined: Sat Sep 13, 2014 3:20 am

mailbox - Failed to lock mailbox

Post by eranga »

Users of our zimbra server randomly complains that they cannot connect to their mailboxes. When we check we see the following errors.
mailbox - Failed to lock mailbox
mailbox - transaction canceled because of lock failure

lmtp - try again for message from=,to=: another mail delivery in progress

lmtp - S: 451 4.0.0 Temporary message delivery failure try again (DATA)
They can login to their webmail and the mails start delivering after a service restart.
zmcontrol -v = 8.0.5.GA.5839.UBUNTU12.64 UBUNTU12_64 FOSS edition
I have tried permission fix but the errors still occur.
Slumdog
Posts: 5
Joined: Sat Feb 03, 2024 10:00 am

Re: mailbox - Failed to lock mailbox

Post by Slumdog »

Hi there,
We have the same situation with 2-3 accounts on a server with 650 total accounts.

Have you found the solution in the meanwhile?

Thank you
mattg1
Posts: 41
Joined: Sat Sep 13, 2014 12:30 am
ZCS/ZD Version: RHEL7_64 NETWORK, Patch 8.8.15_P41

Re: mailbox - Failed to lock mailbox

Post by mattg1 »

This occasionally has happened to a random mailbox throughout the years. No idea what causes it, but restarting mailboxd resolves it. Until the next time, on another account.
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jered
Advanced member
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Posts: 66
Joined: Sat Sep 13, 2014 12:35 am
Location: Somerville, MA

Re: mailbox - Failed to lock mailbox

Post by jered »

I believe the surge here is due to a change in Apple iOS 18 Mail, where unreasonable IMAP SEARCH requests are being generated. I've started a new thread: viewtopic.php?t=72998
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