Outlook Connect Setup not working

[INSIGHT]

I downloaded the latest lsetup from https://files.zimbra.com/downloads/zco/ ... 48_x64.msi and when I try to install I first get error 2503 and then 2502.

And in outlook I cannot download new mails I only get "local failure notices"

I need my emails!

Any adevice what I should try next?

[wentum]

Hello INSIGHT,
you give us very few information!
Anyway, you do know that Outlook needs a network edition license, do you?
You do know that you can access your email via a (very good) web interface?

Regards
Joerg

[INSIGHT]

Hi I am sorry - what information do you need?

In the Temp-Folder I also found an MSI*.log file that has the same content as the messages above:
Bei der Installation dieses Pakets ist ein unerwarteter Fehler aufgetreten. Es liegt eventuell ein das Paket betreffendes Problem vor. Der Fehlercode ist 2503. Argumente: , ,
Bei der Installation dieses Pakets ist ein unerwarteter Fehler aufgetreten. Es liegt eventuell ein das Paket betreffendes Problem vor. Der Fehlercode ist 2502. Argumente: , ,
=== Protokollierung beendet: 05.10.2025 07:39:30 ===

I also am unable to uninstall the Connector as it shows the same errors. So this seems there is something wrong with the setup?!

Is there anything else I can supply to find a solution?

Thx

[BradC]

Hi I am sorry - what information do you need?

Start with a zmcontrol -v on the server so we have an idea of what you are actually trying to connect to.

As an aside, if your server doesn't have the appropriate licenses, it's not going to work.