Board Emails are down! There is no one to contact in case the account gets "locked out"

(Formally Chit Chat) Anything Goes (Almost). Should be somehow Zimbra or communication related.
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kayasaman
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Board Emails are down! There is no one to contact in case the account gets "locked out"

Post by kayasaman »

Hi,

I'm not sure what happened but over the weekend my account seems to have gotten locked out. I could not access it even with the correct password?

I tried a password reset email, which didn't work as nothing went through....

I tried creating a new account which didn't work as no emails sent like per above....

I tried reaching out to Zimbra themselves and I don't have a customer login

The board of Administrators is also non functional as that page has been "removed"


What's the best action if a situation like mine occurs? How to regain access to the forum and help?
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L. Mark Stone
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Re: Board Emails are down! There is no one to contact in case the account gets "locked out"

Post by L. Mark Stone »

It's been broken for a while.

I would suggest to send an email to "support [at] zimbra [dot] com".

The same thing happened to me when I went to change my password.

Hope that helps,
Mark
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L. Mark Stone
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kayasaman
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Re: Board Emails are down! There is no one to contact in case the account gets "locked out"

Post by kayasaman »

Thank you!

Luckily I have access currently but it's good to have a "back door" so to speak if needed
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halfgaar
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Re: Board Emails are down! There is no one to contact in case the account gets "locked out"

Post by halfgaar »

Is there any indication e-mail notifications will be fixed? Having to remember to log into the forum is making me lose track, because I don't...

Edit: it's not the right place, but since there is no right place, I posted it here: https://pm.zimbra.com/p/forums-zimbra-org-email-is-down
Consider seriously: because of the history of exploits: block Zimbra web interface with VPN, firewall or HTTP proxy.
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