Admin console server status page show stopped services

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Havaria
Posts: 5
Joined: Sat Sep 13, 2014 12:48 am

Admin console server status page show stopped services

Post by Havaria »

I installed Zimbra 6.0.1 on Ubuntu 8.04 LTS. The mail sending and receiving are working correctly. But the server status page show stopped all services while the zmcontrol status output is the following:
Host mail.dev.foo.bar

antispam Running

antivirus Running

convertd Running

ldap Running

logger Running

mailbox Running

mta Running

snmp Running

spell Running

stats Running
What's wrong? :confused:
Havaria
Posts: 5
Joined: Sat Sep 13, 2014 12:48 am

Admin console server status page show stopped services

Post by Havaria »

can anybody help me?
uxbod
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Admin console server status page show stopped services

Post by uxbod »

Have you checked /var/log/zimbra.log and the ones under /opt/zimbra/log for any errors ?
Havaria
Posts: 5
Joined: Sat Sep 13, 2014 12:48 am

Admin console server status page show stopped services

Post by Havaria »

I found one error only in mailbox.log
~#cat /var/log/zimbra.log

...

Oct 21 13:11:59 mail clamd[3737]: SelfCheck: Database status OK.

Oct 21 13:13:01 mail zmmailboxdmgr[17277]: status requested

Oct 21 13:13:01 mail zmmailboxdmgr[17277]: status OK

Oct 21 13:13:03 mail zmmailboxdmgr[17336]: status requested

Oct 21 13:13:03 mail zmmailboxdmgr[17336]: status OK

Oct 21 13:14:38 mail zmmailboxdmgr[18369]: status requested

Oct 21 13:14:38 mail zmmailboxdmgr[18369]: status OK

Oct 21 13:14:39 mail zmmailboxdmgr[18428]: status requested

Oct 21 13:14:39 mail zmmailboxdmgr[18428]: status OK

Oct 21 13:16:15 mail zmmailboxdmgr[19458]: status requested

Oct 21 13:16:15 mail zmmailboxdmgr[19458]: status OK

Oct 21 13:16:16 mail zmmailboxdmgr[19517]: status requested

Oct 21 13:16:16 mail zmmailboxdmgr[19517]: status OK

Oct 21 13:17:51 mail zmmailboxdmgr[20546]: status requested

Oct 21 13:17:51 mail zmmailboxdmgr[20546]: status OK

Oct 21 13:17:52 mail zmmailboxdmgr[20605]: status requested

Oct 21 13:17:52 mail zmmailboxdmgr[20605]: status OK
~# grep -ri error /opt/zimbra/log/

2009-10-21 12:55:26,095 ERROR [btpool0-19] [] log - /zimbra/
~# cat /opt/zimbra/log/mailbox.log

...

2009-10-21 12:55:26,095 ERROR [btpool0-19] [] log - /zimbra/

org.mortbay.io.RuntimeIOException: java.io.IOException: Closed

at org.mortbay.io.UncheckedPrintWriter.write(UncheckedPrintWriter.java:183)

at org.apache.jasper.runtime.JspWriterImpl.flushBuffer(JspWriterImpl.java:181)

at org.apache.jasper.runtime.PageContextImpl.release(PageContextImpl.java:237)

at org.apache.jasper.runtime.JspFactoryImpl.internalReleasePageContext(JspFactoryImpl.java:173)

at org.apache.jasper.runtime.JspFactoryImpl.releasePageContext(JspFactoryImpl.java:124)

at org.apache.jsp.public_.login_jsp._jspService(login_jsp.java:663)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:109)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:389)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:486)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:380)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:66)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)

at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:334)

at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)

at org.mortbay.jetty.servlet.DefaultServlet.doGet(DefaultServlet.java:472)

at org.mortbay.jetty.servlet.DefaultServlet.doPost(DefaultServlet.java:505)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820">HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1148)

at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:305)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)

at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)

at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:129)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:378)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)

at org.mortbay.jetty.Server.handle(Server.java:324)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:517)

at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:868)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:747)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:386)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

Caused by: java.io.IOException: Closed

at org.mortbay.jetty.AbstractGenerator$Output.write(AbstractGenerator.java:629)

at org.mortbay.jetty.AbstractGenerator$Output.write(AbstractGenerator.java:579)

at java.io.ByteArrayOutputStream.writeTo(ByteArrayOutputStream.java:109)

at org.mortbay.jetty.AbstractGenerator$OutputWriter.write(AbstractGenerator.java:903)

at org.mortbay.io.UncheckedPrintWriter.write(UncheckedPrintWriter.java:174)

... 49 more

...
uxbod
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Admin console server status page show stopped services

Post by uxbod »

What happens if you click on the refresh button ?
Havaria
Posts: 5
Joined: Sat Sep 13, 2014 12:48 am

Admin console server status page show stopped services

Post by Havaria »

the time of refresh displayed correctly in each line and the header, but there is red crosses near the services
deltatango
Posts: 36
Joined: Fri Sep 12, 2014 10:39 pm

Admin console server status page show stopped services

Post by deltatango »

I have a similar effect:

When I log into the admin console it shows every service with a red cross - like with your server. But when I refresh the display after some seconds it shows all blue. Maybe this is only some sync issue after starting the web console.
For me it's no issue, as the red crosses disappear with a refresh.
uxbod
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Admin console server status page show stopped services

Post by uxbod »

Search the forums for SSH (zmsshkeygen) ... it sounds like that ZCS can ssh to the zimbra user to get the services status.
Havaria
Posts: 5
Joined: Sat Sep 13, 2014 12:48 am

Admin console server status page show stopped services

Post by Havaria »

I regenerated the ssh keys, but this step doesn'nt solve the problem... :(
muzzol
Posts: 29
Joined: Sat Sep 13, 2014 12:28 am

Admin console server status page show stopped services

Post by muzzol »

same problem here, i only see green status for local services (the ones on store server)
any hint?
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