Another mail queue manager issue

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4329Shaun
Posts: 2
Joined: Fri Sep 12, 2014 10:10 pm

Another mail queue manager issue

Post by 4329Shaun »

I get the following after upgrading to 3.1 from 3.0 when I try to view the mail queues. I have searched the forums and found similar issues, but not exactly the same. I have tried resetting the ssh auth data as suggested in another thread to no avail. Also, I can open the zimbra_identity file in nano and read it just fine, so I'm not sure why its saying it is 'not readable'.
Message: system failure: server zimbra.********.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) is not readable

com.zimbra.cs.service.ServiceException: system failure: server zimbra.*******.com zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) is not readable

at com.zimbra.cs.service.ServiceException.FAILURE(ServiceException.java:131)

at com.zimbra.cs.rmgmt.RemoteManager.(RemoteManager.java:79)

at com.zimbra.cs.rmgmt.RemoteManager.getRemoteManager(RemoteManager.java:197)

at com.zimbra.cs.service.admin.GetMailQueueInfo.handle(GetMailQueueInfo.java:54)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:255)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:154)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)

at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)
Error code: service.FAILURE

Method: ZmCsfeCommand.prototype.invoke

Details:soap:Receiver
4329Shaun
Posts: 2
Joined: Fri Sep 12, 2014 10:10 pm

Another mail queue manager issue

Post by 4329Shaun »

Boy I feel stupid. As soon as I posted that, I thought to check the permissions on zimbra_identity. Only root had access to it.
Its been a long week.
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