I tried to restore a mailbox on my 7.2NE and it would not work, I got this in the mailbox.log:
Error occurred: no such backup for account:
I checked the backup directory and it is empty:
[admin@zimbra backup]$ du -s *
4 accounts.xml
1956 sessions
966640 tmp
I tried to back up an account from cli:
[admin@zimbra backup]$ zmbackup -f -a a.user@domain.com
full-20120725.125254.165
which happens too quick to be true, and alas,
[admin@zimbra backup]zmbackupquery
Label: full-20120725.125254.165
Type: full
Status: completed
Started: Wed, 2012/07/25 14:52:54.165 CEST
Ended: Wed, 2012/07/25 14:52:54.382 CEST
Number of accounts: 0 out of 1 completed
Label: full-20120721.230006.505
Type: full
Status: completed
Started: Sun, 2012/07/22 01:00:06.505 CEST
Ended: Sun, 2012/07/22 01:00:06.685 CEST
Number of accounts: 0 out of 25 completed
Label: full-20120720.230005.891
Type: full
Status: completed
Started: Sat, 2012/07/21 01:00:05.891 CEST
Ended: Sat, 2012/07/21 01:00:06.038 CEST
Number of accounts: 0 out of 25 completed
Label: full-20120719.230007.240
Type: full
Status: completed
Started: Fri, 2012/07/20 01:00:07.240 CEST
Ended: Fri, 2012/07/20 01:00:07.369 CEST
Number of accounts: 0 out of 25 completed
...
After reading the fora I ended up deleting accounts.xml which only had one account listed, but that did not do the trick. The file is regenerated after every backup:
[admin@zimbra backup]$ cat accounts.xml
No accounts are listed there. I guess I need to rgenerate this file somehow. That version=7.1 is suspicious too, as
[admin@zimbra backup]$ zmcontrol -v
Release 7.2.0_GA_2669.RHEL5_20120410001958 CentOS5 NETWORK edition.
I really can't sleep without having my server backed up. Pleeeease someone advise.
Backups
Backups
[quote user="jerryboi"][SOLVED]
Resolution:
You have to make sure that no fields have a trailing space in their name should you add custom tables to the zimbra database. The backup script chokes on field names with trailing spaces.[/QUOTE]
I'm having this same problem where the backups are finishing almost instantly, but no accounts are actually backed up. However, I have never added custom tables. Could you maybe expand on what you did to solve this problem?
Here is an example of a "successful" backup email:
Label: full-20121116.173822.023
Type: full
Status: completed
Started: Fri, 2012/11/16 10:38:22.023 MST
Ended: Fri, 2012/11/16 10:38:22.243 MST
Redo log sequence range: -1 .. ?
Number of accounts: 9
I am currently running: Release 8.0.0.GA.5434.UBUNTU12.64 UBUNTU12_64 NETWORK edition
but I think the problem started while I was using 7.2.0.
Resolution:
You have to make sure that no fields have a trailing space in their name should you add custom tables to the zimbra database. The backup script chokes on field names with trailing spaces.[/QUOTE]
I'm having this same problem where the backups are finishing almost instantly, but no accounts are actually backed up. However, I have never added custom tables. Could you maybe expand on what you did to solve this problem?
Here is an example of a "successful" backup email:
Label: full-20121116.173822.023
Type: full
Status: completed
Started: Fri, 2012/11/16 10:38:22.023 MST
Ended: Fri, 2012/11/16 10:38:22.243 MST
Redo log sequence range: -1 .. ?
Number of accounts: 9
I am currently running: Release 8.0.0.GA.5434.UBUNTU12.64 UBUNTU12_64 NETWORK edition
but I think the problem started while I was using 7.2.0.
Backups
Thanks for your reply. I have 257 GB free where I store the backups, and in the past when the backups worked a full backup would only need about 5 GB of space.
In my case I'm wondering if the problem has to do with the redo log in some way. Going back in my admin emails I found that on Sept 12 the backup ran successfully:
Label: full-20120912.060015.823
Type: full
Status: completed
Started: Wed, 2012/09/12 00:00:15.823 MDT
Ended: Wed, 2012/09/12 04:56:34.308 MDT
Redo log sequence range: 4431 .. 4431
Number of accounts: 8
Then there is no email from the 13th (a full backup is scheduled to run every night) but on the 14th I got
Label: full-20120914.060015.100
Type: full
Status: completed
Started: Fri, 2012/09/14 00:00:15.100 MDT
Ended: Fri, 2012/09/14 00:00:21.995 MDT
Redo log sequence range: -1 .. ?
Number of accounts: 8
I did not do anything to the server at this time. No upgrades, or configuration changes. I tried running zmbackup with the debug flag and got
zimbra@mail:~$ zmbackup --debug -f -a all
full-20121116.224919.281
zimbra@mail:~$ zmbackupquery
Label: full-20121116.224919.281
Type: full
Status: completed
Started: Fri, 2012/11/16 15:49:19.281 MST
Ended: Fri, 2012/11/16 15:49:19.857 MST
Number of accounts: 0 out of 9 completed
If anyone has any suggestions I would really appreciate some help with this. As the original poster said I have trouble sleeping knowing my mail isn't being backed up.
In my case I'm wondering if the problem has to do with the redo log in some way. Going back in my admin emails I found that on Sept 12 the backup ran successfully:
Label: full-20120912.060015.823
Type: full
Status: completed
Started: Wed, 2012/09/12 00:00:15.823 MDT
Ended: Wed, 2012/09/12 04:56:34.308 MDT
Redo log sequence range: 4431 .. 4431
Number of accounts: 8
Then there is no email from the 13th (a full backup is scheduled to run every night) but on the 14th I got
Label: full-20120914.060015.100
Type: full
Status: completed
Started: Fri, 2012/09/14 00:00:15.100 MDT
Ended: Fri, 2012/09/14 00:00:21.995 MDT
Redo log sequence range: -1 .. ?
Number of accounts: 8
I did not do anything to the server at this time. No upgrades, or configuration changes. I tried running zmbackup with the debug flag and got
zimbra@mail:~$ zmbackup --debug -f -a all
full-20121116.224919.281
zimbra@mail:~$ zmbackupquery
Label: full-20121116.224919.281
Type: full
Status: completed
Started: Fri, 2012/11/16 15:49:19.281 MST
Ended: Fri, 2012/11/16 15:49:19.857 MST
Number of accounts: 0 out of 9 completed
If anyone has any suggestions I would really appreciate some help with this. As the original poster said I have trouble sleeping knowing my mail isn't being backed up.