Permissions error using chat

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ckillian
Posts: 3
Joined: Wed Aug 22, 2018 5:43 pm

Permissions error using chat

Postby ckillian » Wed Aug 22, 2018 5:48 pm

While testing chat between to accounts I get the following error.

method: [unknown]
msg: permission denied: can not access account ckillian@wb6yok-zimbra.local.mesh
code: service.PERM_DENIED
detail: soap:Sender
trace: qtp66233253-169:1534959488116:fcba2da25023e8d0
request:

<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><userAgent xmlns="" name="ZimbraWebClient - FF61 (Win)" version="8.8.9_GA_3019"/><session xmlns="" id="11"/><account xmlns="" by="name">ckillian@wb6yok-zimbra.local.mesh</account><format xmlns="" type="js"/><csrfToken xmlns="">0_70089eff43ff3439b58a90384b5d89363633cde2</csrfToken></context></soap:Header><soap:Body><ZxChatRequest xmlns="urn:zimbraAccount"><type xmlns="">9</type><from xmlns="">ckillian@wb6yok-zimbra.local.mesh/07fae507-5853-4524-a256-a2ff65040c26</from><timestampSent xmlns="">1534959486046</timestampSent><to xmlns="">ghasty@wb6yok-zimbra.local.mesh</to><value xmlns="">0</value><action xmlns="">ping_writing</action><session_id xmlns="">07fae507-5853-4524-a256-a2ff65040c26</session_id></ZxChatRequest></soap:Body></soap:Envelope>

The two accounts are mutual buddies and are on two separate sessions in the same browser.

I'm pretty new to Zimbra so if there additional logs you need I can send them along.

Any thoughts?

Chuck...
WB6YOK


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