email body is not being sent

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axel
Posts: 6
Joined: Mon Feb 27, 2023 6:03 am

email body is not being sent

Post by axel »

While sending email only attachment is being sent, the contents in email body is not being sent. Not sure what is the issue.
deepaksoni
Zimbra Employee
Zimbra Employee
Posts: 9
Joined: Mon Dec 11, 2017 5:23 am

Re: email body is not being sent

Post by deepaksoni »

Hi,

If mail body showing blank in zimbra webclient just check if the required content is available in the header of that email (Right click on the email >> Show original). And check if email body is showing properly in outlook/thunderbird etc.

I have seen this generally happens due to some unsafe html tag/comment in the mail body, which get caught by the html_sanitizer in Zimbra and throws exception.

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Deepak
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