error displaying email messages

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Eko Sulistianto
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Joined: Sat Apr 01, 2023 9:51 am

error displaying email messages

Post by Eko Sulistianto »

hi team,

I have a problem displaying email in zimbra webmail, I have tried updating the version but still the same error.

Has anyone ever experienced something like this

attached error screen

Thank You
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Error view email on webmail
Error view email on webmail
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saket.patel
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Re: error displaying email messages

Post by saket.patel »

if possible, can you share the mime of the message so we can try to reproduce it in our lab?
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H_Rocky
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Re: error displaying email messages

Post by H_Rocky »

Do you see an error in all emails or for one item?
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uttam.takalkar
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Re: error displaying email messages

Post by uttam.takalkar »

please check, if you have 'pax' installed in your system ('which pax')
Please refer another thread here viewtopic.php?p=308898
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H_Rocky
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Re: error displaying email messages

Post by H_Rocky »

Probably the Zimbra server will be attacked - encrypted Zimbra data. Specifically msg files. Plus, if NG modules are backed up, so is the backup.
Installed PAX will not prevent the attack. It happened to us with pax already installed.
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BradC
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Re: error displaying email messages

Post by BradC »

H_Rocky wrote: Mon Apr 03, 2023 8:20 am Probably the Zimbra server will be attacked - encrypted Zimbra data. Specifically msg files. Plus, if NG modules are backed up, so is the backup.
Probably silly question, but are you absolutely sure the backups are corrupted also? I'd have thought the way the smartscan works it should miss what is effectively "silent corruption" of the blobs.
BradC
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Re: error displaying email messages

Post by BradC »

BradC wrote: Mon Apr 03, 2023 3:20 pmProbably silly question, but are you absolutely sure the backups are corrupted also? I'd have thought the way the smartscan works it should miss what is effectively "silent corruption" of the blobs.
Answering myself, if the software has encrypted everything writeable by the Zimbra user then of course the backups could be encrypted.
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H_Rocky
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Re: error displaying email messages

Post by H_Rocky »

BradC wrote: Mon Apr 03, 2023 3:20 pm
H_Rocky wrote: Mon Apr 03, 2023 8:20 am Probably the Zimbra server will be attacked - encrypted Zimbra data. Specifically msg files. Plus, if NG modules are backed up, so is the backup.
Probably silly question, but are you absolutely sure the backups are corrupted also? I'd have thought the way the smartscan works it should miss what is effectively "silent corruption" of the blobs.
Yes, backup storage is encrypted.
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