Search in webmail not efficient at all

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rokoyato
Advanced member
Advanced member
Posts: 86
Joined: Mon Jun 29, 2020 9:12 am

Search in webmail not efficient at all

Post by rokoyato »

Hi everyone,

One of my user has a problem with the search in the webmail (modern interface)

For example, search the name "frederic" as a sender will show email from "frederic doe" but not "frederic duck" even if the mailfrom and email adress are both in the format name.surname@domain.com

I already tried to re-index the mailbox but it does not seems to fix the issue.

Any idea of what could be the problem ?

Regards
soni.parul
Zimbra Employee
Zimbra Employee
Posts: 6
Joined: Tue Apr 11, 2023 10:47 am

Re: Search in webmail not efficient at all

Post by soni.parul »

Hi,

Can you please share which zimbra version are you using command :
zmcontrol -v
Also share if you are using the basic search or advanced search where you are if specifying the full email address of the sender or just the firstname?
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