How do I clear the "from" field?

[Dogukan]

I had set a name for "from" in the settings, but now I want to clear it, and when I delete and save it, it tells me not to leave it empty. How can I solve it? I'm adding attachment.

[yogesh.dasi]

@Dogukan
Which version are you using and which from field in the settings are you referring to?

[Dogukan]

Im using zimbra 9.0.0

[Dogukan]

Soooo? how???????

[liverpoolfcfan]

If the UI will not allow you to change it, you can do it from the command line.

Code: Select all

su - zimbra
zmprov ma <account-email-address> zimbraPrefFromDisplay ''

where the '' at the end is two single quotes.

Note: It will remove any custom setting you put in that field, and the UI will revert to displaying the default of the Account's "Firstname Lastname". The user will have to log out of zimbra and back in again to pick up the change.

In general if you run

Code: Select all

su - zimbra
zmprov ga <account-email-address>

you can see all of the account settings, and with zmprov ma you can modify them

[Dogukan]

If the UI will not allow you to change it, you can do it from the command line.

Code: Select all

su - zimbra
zmprov ma <account-email-address> zimbraPrefFromDisplay ''

where the '' at the end is two single quotes.

Note: It will remove any custom setting you put in that field, and the UI will revert to displaying the default of the Account's "Firstname Lastname". The user will have to log out of zimbra and back in again to pick up the change.

In general if you run

Code: Select all

su - zimbra
zmprov ga <account-email-address>

you can see all of the account settings, and with zmprov ma you can modify them

Will this process leave the part I specified blank? I don't want our account to appear as first and last name.

[koichi.kato]

In the current design, when account's display name (displayName attribute) is set, the From display name (zimbraPrefFromDisplay) needs to be set.

https://github.com/Zimbra/zm-web-client ... e.js#L1608

Code: Select all

		if ( AjxUtil.isEmpty(this.__getIdentityValue(account, "FROM_NAME")) &&
		    !AjxUtil.isEmpty(appCtxt.get(ZmSetting.DISPLAY_NAME))) {
			this._errorMsg = ZmMsg.missingEmailDisplayName;
			return false;
		}

Code: Select all

this.__getIdentityValue(account, "FROM_NAME") is a value entered in From display name field.

appCtxt.get(ZmSetting.DISPLAY_NAME) is a value of displayName of the account.
It is shown at the top right of the Classic web client. If it is not set, an email address is shown.
It can be configured in Admin Console > Manage > Accounts > account > General Information > "Display name" setting.

[liverpoolfcfan]

Will this process leave the part I specified blank? I don't want our account to appear as first and last name.

What is the use case for not showing the sender's name? It is more likely to trigger spam detection without it.