Zimbra 8.8.15 broken after apt upgrade

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fr500
Posts: 3
Joined: Fri Nov 02, 2018 3:10 pm

Zimbra 8.8.15 broken after apt upgrade

Post by fr500 »

Hi...
I am really stressed right now, I seem to have broken my system.
I ran an apt dist-upgrade on ubuntu 20.04, and my zimbra broke, web interface shows "A network service error has occurred."
Admin interface displays a white screen
ERROR: service.PROXY_ERROR (error while proxying request to target server: Service Unavailable)
com.zimbra.common.service.ServiceException: error while proxying request to target server: Service Unavailable
ExceptionId:main:1688533756626:0064bbc2804ce57e
Code:service.PROXY_ERROR Arg:(url, STR, "https://localhost:7071/service/admin/soap/AuthRequest")
at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:409)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:326)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:196)
at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:189)
at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:447)
at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:432)
at com.zimbra.cs.account.soap.SoapProvisioning.invokeRequest(SoapProvisioning.java:623)
at com.zimbra.cs.account.soap.SoapProvisioning.invoke(SoapProvisioning.java:668)
at com.zimbra.cs.account.soap.SoapProvisioning.soapAdminAuthenticate(SoapProvisioning.java:558)
at com.zimbra.cs.account.soap.SoapProvisioning.soapZimbraAdminAuthenticate(SoapProvisioning.java:587)
at com.zimbra.cs.account.ProvUtil.initProvisioning(ProvUtil.java:1045)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java:4122)
zmprov -v shows this.
Has anyone else seen this?

Another question, I can surely deploy another zimbra, but I feel like rsyncing everything over would result in the same problem.
Is there any way to create a new instance and migrate the mailboxes only?
fr500
Posts: 3
Joined: Fri Nov 02, 2018 3:10 pm

Re: Zimbra 8.8.15 broken after apt upgrade

Post by fr500 »

Solved using this topic as reference
testani
Posts: 4
Joined: Thu Sep 14, 2023 11:43 am

Re: Zimbra 8.8.15 broken after apt upgrade

Post by testani »

i have same problem, could you please share solution?
ericchagas
Posts: 32
Joined: Sat Dec 10, 2022 8:04 pm

Re: Zimbra 8.8.15 broken after apt upgrade

Post by ericchagas »

I'm with the same problem
testani
Posts: 4
Joined: Thu Sep 14, 2023 11:43 am

Re: Zimbra 8.8.15 broken after apt upgrade

Post by testani »

mailserver totally inusable, how can i obtain support?
Klug
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Re: Zimbra 8.8.15 broken after apt upgrade

Post by Klug »

Was this server Ubuntu from the start or was it a RHEL/CentOS server that was moved to Ubuntu?

Check this, just in case: viewtopic.php?p=309897#p309897
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