error when force users to change password in zimbra 10

[izadi60]

I did not build. I download a zcs FOSS (some one has bulit and shared it) and installed it.
I increased debug log in main.cf.in but there is not any thing new in zmmailboxd.out log.
I have a user name" admin" in my domain(It in not administrator account of server) .just for that user when I enable (Must Change Pasword) it workes without error.
2024-02-03 13:44:54.433:WARN:oejs.HttpChannel:qtp364604394-1064800: /
javax.servlet.ServletException: org.apache.jasper.JasperException: java.lang.NullPointerException: Cannot invoke "com.zimbra.cs.account.Account.getPasswordMinLength()" because "acct" is null
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:162)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.base/java.lang.Thread.run(Thread.java:833)
Caused by:
org.apache.jasper.JasperException: java.lang.NullPointerException: Cannot invoke "com.zimbra.cs.account.Account.getPasswordMinLength()" because "acct" is null
at org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:582)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:498)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331)
at org.eclipse.jetty.jsp.JettyJspServlet.service(JettyJspServlet.java:106)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:618)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:229)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:81)
at org.eclipse.jetty.server.ResourceService.sendWelcome(ResourceService.java:439)
at org.eclipse.jetty.server.ResourceService.doGet(ResourceService.java:257)
at org.eclipse.jetty.servlet.DefaultServlet.doGet(DefaultServlet.java:447)
at org.eclipse.jetty.servlet.DefaultServlet.doPost(DefaultServlet.java:455)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1450)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.webClient.filters.ForwardFilter.doFilter(ForwardFilter.java:88)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:248)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:116)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:37)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.base/java.lang.Thread.run(Thread.java:833)
Caused by:
java.lang.NullPointerException: Cannot invoke "com.zimbra.cs.account.Account.getPasswordMinLength()" because "acct" is null
at org.apache.jsp.public_.login_jsp._jspService(login_jsp.java:1186)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:465)
at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:383)
at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:331)
at org.eclipse.jetty.jsp.JettyJspServlet.service(JettyJspServlet.java:106)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:618)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:229)
at org.eclipse.jetty.server.Dispatcher.forward(Dispatcher.java:81)
at org.eclipse.jetty.server.ResourceService.sendWelcome(ResourceService.java:439)
at org.eclipse.jetty.server.ResourceService.doGet(ResourceService.java:257)
at org.eclipse.jetty.servlet.DefaultServlet.doGet(DefaultServlet.java:447)
at org.eclipse.jetty.servlet.DefaultServlet.doPost(DefaultServlet.java:455)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder$NotAsync.service(ServletHolder.java:1450)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631)
at org.eclipse.jetty.websocket.server.WebSocketUpgradeFilter.doFilter(WebSocketUpgradeFilter.java:292)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.webClient.filters.ForwardFilter.doFilter(ForwardFilter.java:88)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:248)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:116)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:487)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:336)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:301)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at com.zimbra.webClient.filters.CharEncodingFilter.doFilter(CharEncodingFilter.java:37)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:234)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:146)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:322)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:80)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
at org.eclipse.jetty.server.Server.handle(Server.java:516)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)
at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
at java.base/java.lang.Thread.run(Thread.java:833)
[276219.563s][info][gc] GC(3000) Pause Young (Normal) (G1 Evacuation Pause) 4316M->1496M(6412M) 36.907ms
[276312.408s][info][gc] GC(3001) Pause Young (Normal) (G1 Evacuation Pause) 4320M->1503M(6412M) 30.524ms
[276380.421s][info][gc] GC(3002) Pause Young (Normal) (G1 Evacuation Pause) 4323M->1499M(6412M) 31.025ms

[izadi60]

If I downloaded a correct build and reinstall on this existing zimbra it would be ok or not?

[izadi60]

Guys I Installed the same zcs FOSS on another server and there is no error with "must change password" .So I think there is no faulty creation build problem.
can any one help me with the problem please?
Thanks

[zimbra900]

Reinstall to new server by rsync /opt/zimbra from previous server

[Klug]

Reinstall to new server by rsync /opt/zimbra from previous server

Don't do that unless you know very well what you're doing (LDAP sparse file, hardlinks, etc).

[izadi60]

I did.
But the problem still exists.
What can I do on my current running server, Because I want to force users to change their password regularly and because of this error I can't.

[thomas.klaube]

Hi all,

I know this is an old thread but I also see this problem in 10.0.11. But this only happens if the user login name does not contain the domain ("john" instead of "john@doman.com"). In this case the login.jsp file in /opt/zimbra/jetty/webapps/zimbra/public is unable to determine the password details for this account as it only uses the "username" parameter of this account and not the full username (including the domain):

Code: Select all

String userName = (String) request.getParameter("username");
...
AccountSelector as = new AccountSelector(AccountBy.name, userName);
Account acct = Provisioning.getInstance().get(as);
...
zimbraPasswordMinLength = acct.getPasswordMinLength();
 ...

I think "username" must be exchanged by "fullUserName" or extended by "customerDomain" but I don't know how....

Regards
Thomas

[adrian.gibanel.btactic]

I think "username" must be exchanged by "fullUserName" or extended by "customerDomain" but I don't know how....

Regards
Thomas

If the zimbraDefaultDomainName attribute is set at the global or server level it could be used. Otherwise it should complain with an error and not return a 500 error.

[thomas.klaube]

Hi again,

I will open a support case with Zimbra for this issue. In the meantime I have a (dirty) workaround. In /opt/zimbra/jetty/webapps/zimbra/public/login.jsp remove the following lines (starting at line 562 in ZCS Version 10.0.11):

Code: Select all

                                            if (userName != null) {
                                                 AccountSelector as = new AccountSelector(AccountBy.name, userName);
                                                 Account acct = Provisioning.getInstance().get(as);
 
                                                 zimbraPasswordMinLength = acct.getPasswordMinLength();
                                                 zimbraPasswordMinUpperCaseChars = acct.getPasswordMinUpperCaseChars();
                                                 zimbraPasswordMinLowerCaseChars = acct.getPasswordMinLowerCaseChars();
                                                 zimbraPasswordMinPunctuationChars = acct.getPasswordMinPunctuationChars();
                                                 zimbraPasswordMinNumericChars = acct.getPasswordMinNumericChars();
                                                 zimbraPasswordMinDigitsOrPuncs = acct.getPasswordMinDigitsOrPuncs();
                                                 zimbraPasswordAllowUsername =  acct.getAllowUsernameWithinPassword();
                                                 zimbraPasswordAllowedChars = acct.getPasswordAllowedChars();
                                                 zimbraPasswordAllowedPunctuationChars = acct.getPasswordAllowedPunctuationChars();
                                             }

You will have to issue a zmmailboxdctl restart after changing the file.

This will fix the Error 500 message and present the user with the "change password" dialog. However, the code above checks on the password constrains for this particular user and would present proper error messages on weak passwords. As this code is removed, there will be no JS errormessages and instead the user will receive a rather ugly errormessage when trying to set a weak password.... If you are uncomfortable with this, you should wait for a fix from Zimbra.

Regards
Thomas

[Klug]

I'm hitting the issue on 10.1 (Network Edition with ModernUI currently disabled).

Am I the only one?