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[adrian.gibanel.btactic]

Starting ldap...done.
Running mysql_upgrade...done.
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/opt/zimbra/data/tmp/mysql/mysql.sock' (111 "Connection refused")
Tue Apr 15 09:51:03 2025: Error while running '/opt/zimbra/bin/mysql --user=zimbra --password=PassBlaBla --database=zimbra --batch --skip-column-names'.

So, apparently we could label this as a 10.1.6 known issue. When you upgrade from ZCS 10.1.4 to ZCS 10.1.6 then there's a problem connecting to Mysql.
I have some extra questions:

1) Does the problem happen when upgrading from ZCS 10.1.4 to ZCS 10.1.5? In that case this would also be a 10.1.5 known issue. Otherwise it's 10.1.6 specific.
2) Does the problem happen when upgrading from ZCS 10.1.4 to ZCS 10.1.6?
3) Does the problem happen when upgrading from ZCS 10.1.3 to ZCS 10.1.6? If it's not then it's something 10.1.4 specific.
4) Does the problem happen also in Ubuntu 20.04 or RHEL versions?

I wonder if this is a direct consequence of the zmacl changes.
That somehow they have forgotten that

Code: Select all

zmacl disable

has to be run at the very start of install.sh because Zimbra NE is not upgrade by the means of install.sh but thanks to packages from repos.
I will need to check the related commits to this commit. Not sure in which repo though.
Or maybe just debug the upgrade to see if it's zmacl related or not.

[ThyTe]

Thanks for your help.

I managed to update to version 10, but the file holder files no longer open, and as a result I'm having problems with subscriptions.

[adrian.gibanel.btactic]

Poorta Arquivos files no longer open, and as a result I'm having problems with subscriptions.

Do you mean Briefcase?
Have you enabled that feature/zimlet on the correspondent ClassOfService or account?

It might be disabled by default in default CoS in Zimbra 10.

[ThyTe]

Poorta Arquivos files no longer open, and as a result I'm having problems with subscriptions.

Do you mean Briefcase?
Have you enabled that feature/zimlet on the correspondent ClassOfService or account?

It might be disabled by default in default CoS in Zimbra 10.

Exactly!

Yes, it is active, and it has always worked. I found this very strange, but I didn't find any signs of errors.

[dfreddie]

Starting ldap...done.
Running mysql_upgrade...done.
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/opt/zimbra/data/tmp/mysql/mysql.sock' (111 "Connection refused")
Tue Apr 15 09:51:03 2025: Error while running '/opt/zimbra/bin/mysql --user=zimbra --password=PassBlaBla --database=zimbra --batch --skip-column-names'.

So, apparently we could label this as a 10.1.6 known issue. When you upgrade from ZCS 10.1.4 to ZCS 10.1.6 then there's a problem connecting to Mysql.
I have some extra questions:

1) Does the problem happen when upgrading from ZCS 10.1.4 to ZCS 10.1.5? In that case this would also be a 10.1.5 known issue. Otherwise it's 10.1.6 specific.
2) Does the problem happen when upgrading from ZCS 10.1.4 to ZCS 10.1.6?
3) Does the problem happen when upgrading from ZCS 10.1.3 to ZCS 10.1.6? If it's not then it's something 10.1.4 specific.
4) Does the problem happen also in Ubuntu 20.04 or RHEL versions?

I wonder if this is a direct consequence of the zmacl changes.
That somehow they have forgotten that

Code: Select all

zmacl disable

has to be run at the very start of install.sh because Zimbra NE is not upgrade by the means of install.sh but thanks to packages from repos.
I will need to check the related commits to this commit. Not sure in which repo though.
Or maybe just debug the upgrade to see if it's zmacl related or not.

Same problem for me on 10.1.4 to 10.1.5 upgrade!
Never knew about "zmacl disabe" befor "install.sh" ... so I didn't try.

[adrian.gibanel.btactic]

Regarding the mysql connection error I have created mysql connection error on upgrades to Maldua ZCS 10.1.5 or Maldua ZCS 10.1.6 issue so that I can track new information there.

[adrian.gibanel.btactic]

Poorta Arquivos files no longer open, and as a result I'm having problems with subscriptions.

Do you mean Briefcase?
Have you enabled that feature/zimlet on the correspondent ClassOfService or account?

It might be disabled by default in default CoS in Zimbra 10.

Exactly!

Yes, it is active, and it has always worked. I found this very strange, but I didn't find any signs of errors.

Briefcase seems to work on ZCS 10.1.4. I haven't tried ZCS 10.1.6 yet.
Can you change your language to English (United States) and reload the UI? Is there any difference?

Also... Can you share an screenshot of what it's exactly the problem?

[ThyTe]

Do you mean Briefcase?
Have you enabled that feature/zimlet on the correspondent ClassOfService or account?

It might be disabled by default in default CoS in Zimbra 10.

Exactly!

Yes, it is active, and it has always worked. I found this very strange, but I didn't find any signs of errors.

Briefcase seems to work on ZCS 10.1.4. I haven't tried ZCS 10.1.6 yet.
Can you change your language to English (United States) and reload the UI? Is there any difference?

Also... Can you share an screenshot of what it's exactly the problem?

I redid the entire upgrade again, and now I have no problems with the briefcase.

I'm going to redo it a few more times to make sure it's ok, maybe I failed the first time and didn't realize it.

[adrian.gibanel.btactic]

I redid the entire upgrade again, and now I have no problems with the briefcase.

I'm going to redo it a few more times to make sure it's ok

So you are upgrading from Zextras' ZCS 9.0.0 to Maldua's ZCS 10.1.6.

I'm interested to learn on your repeated upgrade attempts:

1) If you have: MobileDevices.pl problem
2) If you experience the Can't connect to local MySQL server through socket error.
3) Which Operating system you are using.
4) What zcs filename exactly your are using.

Thank you.

[ThyTe]

After the update to 10.1.6 some customers are complaining about this error in their ERP

Error connecting with SSL.
error:1409442E:SSL routines:ssl3_read_bytes:tlsv1 alert
protocol version

How can I make Zimbra accept previous versions of SSL/TLS?