Mine upgrade to 10.1.13 with unset LD_LIBRARY_PATH. No error. OS is Rocky Linux 8.10 though.
Could be related in Rocky Linux 9?

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Get:1 http://archive.ubuntu.com/ubuntu jammy/main amd64 libxxhash-dev amd64 0.8.1-1 [65.3 kB]
Get:2 http://archive.ubuntu.com/ubuntu jammy/main amd64 libzstd-dev amd64 1.4.8+dfsg-3build1 [401 kB]
root@ztest:~# apt-cache showpkg libxxhash-dev libzstd-dev | grep zimbra
zimbra-rsync,libxxhash-dev
zimbra-rsync,libzstd-dev
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Patch Security Severity: High
Deployment Risk: Medium
Same thing as I said. RHEL 7 is E.O.L. Not sure what support is going to reply but it's not supported.
very true, can't understand why this is not so. before you was not able to load a patch on a 'unsupported' environment.. but anyway, i'm migrating that server right now to o365adrian.gibanel.btactic wrote: ↑Fri Nov 07, 2025 8:29 amSame thing as I said. RHEL 7 is E.O.L. Not sure what support is going to reply but it's not supported.
Best case scenario is that support acknowledges your E.O.L. OS and tells whoever it's responsible to revert the RHEL7 binary package changes that I assume they have pushed recently to the repos when 10.1.13 was released.
That way other people with RHEL7 won't be finding these non-supported new packages in their RHEL7 specific repos once they try to upgrade.

Did you create the ticket from the support portal and made sure to select the proper severity level?