Problem sending mails

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
fmodola
Advanced member
Advanced member
Posts: 113
Joined: Fri Sep 12, 2014 10:04 pm

Problem sending mails

Postby fmodola » Tue Apr 11, 2006 10:01 am

I try desesperatly to send mail to an external domain (actual production domain).

Before some modifications (which one of the long list ?), it worked properly, but i don't understand why NOW it rejects the recipient address (franck.modola@botanic.com) while it accepts the other (fmodola@botanic.com).

The two recipients exist on the production server, and I've configured the MTA to relay to the server IP 192.168.101.31 on port 25.

I've tried from two Zimbra accounts with no change ...


2006-04-11 17:29:08,734 INFO  [http-443-Processor99] [] ZimbraContext - requested session no longer exists: 1

2006-04-11 17:29:08,737 INFO [http-443-Processor99] [mid=3;ip=192.168.102.82;name=modo@localhost.localdomain;] SendMsg - LC(mbox=16a34923-3

7fa-4eb4-ad4b-9e81ce01ebeb, sessions=[])

2006-04-11 17:29:08,770 INFO [http-443-Processor99] [mid=3;ip=192.168.102.82;name=modo@localhost.localdomain;] FileBlobStore - Stored size=371 wrote=

371 path=/opt/zimbra/store/incoming/1144801597969-1.msg vol=1 digest=46v,7qCI4ovjN9Gw9fbCFtL0QlI=

2006-04-11 17:29:08,772 INFO [http-443-Processor99] [mid=3;ip=192.168.102.82;name=modo@localhost.localdomain;] FileBlobStore - Renamed id=501 mbox=3

oldpath=/opt/zimbra/store/incoming/1144801597969-1.msg newpath=/opt/zimbra/store/0/3/msg/0/501-602.msg

2006-04-11 17:29:08,817 INFO [http-443-Processor99] [mid=3;ip=192.168.102.82;name=modo@localhost.localdomain;] mailbox - Added message id=501 digest=

46v,7qCI4ovjN9Gw9fbCFtL0QlI= mailbox=3 rcpt=:API:

2006-04-11 17:29:08,932 WARN [http-443-Processor99] [mid=3;ip=192.168.102.82;name=modo@localhost.localdomain;] SendMsg - exception ocurred during Sen

dMsg

javax.mail.SendFailedException: Invalid Addresses;

nested exception is:

class com.sun.mail.smtp.SMTPAddressFailedException: 550 : Recipient address rejected: botanic.com
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141)

at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536)

at javax.mail.Transport.send0(Transport.java:151)

at javax.mail.Transport.send(Transport.java:80)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:243)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:165)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:154)

at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:107)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:252)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:709">HttpServlet.service(HttpServlet.java:709)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802">HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:526)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

2006-04-11 17:29:08,936 INFO [http-443-Processor99] [mid=3;ip=192.168.102.82;name=modo@localhost.localdomain;] SoapEngine - handler exception

com.zimbra.cs.mailbox.MailServiceException: Invalid address: Franck MODOLA

at com.zimbra.cs.mailbox.MailServiceException.internal_SEND_FAILURE(MailServiceException.java:327)

at com.zimbra.cs.mailbox.MailServiceException.SEND_ABORTED_ADDRESS_FAILURE(MailServiceException.java:331)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:321)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:165)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:154)

at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:107)

at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:252)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:163)

at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)

at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:228)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:709">HttpServlet.service(HttpServlet.java:709)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:152)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802">HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:526)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:825)

at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:738)

at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:526)

at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

at java.lang.Thread.run(Thread.java:595)

Caused by: javax.mail.SendFailedException: Invalid Addresses;

nested exception is:

class com.sun.mail.smtp.SMTPAddressFailedException: 550 : Recipient address rejected: botanic.com
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1141)

at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:536)

at javax.mail.Transport.send0(Transport.java:151)

at javax.mail.Transport.send(Transport.java:80)

at com.zimbra.cs.service.mail.SendMsg.sendMimeMessage(SendMsg.java:243)

... 25 more

If you can see something else in these logs ... help is needed !
Thanks in advance.


14319KevinH
Ambassador
Ambassador
Posts: 4558
Joined: Fri Sep 12, 2014 9:52 pm

Problem sending mails

Postby 14319KevinH » Tue Apr 11, 2006 10:14 am

We need to see the postfix logs... /var/log/zimbra.log
fmodola
Advanced member
Advanced member
Posts: 113
Joined: Fri Sep 12, 2014 10:04 pm

Problem sending mails

Postby fmodola » Wed Apr 12, 2006 4:10 am

You can see the last try (with the same recipient), tested this morning :
Apr 12 11:20:03 localhost zimbramon[29962]: 29962:info: 2006-04-12 11:20:03, QUEUE: 0 0 

Apr 12 11:20:03 localhost zimbramon[29965]: 29965:info: 2006-04-12 11:20:02, DISK: : dev: /dev/sda3, mp: /, tot: 8670, avail: 5878

Apr 12 11:20:03 localhost zimbramon[29965]: 29965:info: 2006-04-12 11:20:02, DISK: : dev: /dev/sda1, mp: /boot, tot: 251, avail: 224

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: antispam: Running

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: antivirus: Running

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: ldap: Running

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: logger: Running

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: mailbox: Running

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: mta: Running

Apr 12 11:20:09 localhost zimbramon[29966]: 29966:info: 2006-04-12 11:20:03, STATUS: localhost.localdomain: snmp: Running

Apr 12 11:21:14 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: antispam: Running

Apr 12 11:21:14 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: antivirus: Running

Apr 12 11:21:14 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: ldap: Running

Apr 12 11:21:14 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: logger: Running

Apr 12 11:21:14 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: mailbox: Running

Apr 12 11:21:14 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: mta: Running

Apr 12 11:21:15 localhost zimbramon[30192]: 30192:info: 2006-04-12 11:21:02, STATUS: localhost.localdomain: snmp: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: antispam: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: antivirus: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: ldap: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: logger: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: mailbox: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: mta: Running

Apr 12 11:22:07 localhost zimbramon[30599]: 30599:info: 2006-04-12 11:22:02, STATUS: localhost.localdomain: snmp: Running

Apr 12 11:22:14 localhost postfix/smtpd[30763]: initializing the server-side TLS engine

Apr 12 11:22:14 localhost postfix/smtpd[30763]: connect from localhost.localdomain[127.0.0.1]

Apr 12 11:22:14 localhost postfix/smtpd[30763]: NOQUEUE: reject: RCPT from localhost.localdomain[127.0.0.1]: 550 : Recipient address rejected: botanic.com; from= to= proto=ESMTP helo=

Apr 12 11:22:14 localhost postfix/smtpd[30763]: disconnect from localhost.localdomain[127.0.0.1]


Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: antispam: Running

Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: antivirus: Running

Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: ldap: Running

Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: logger: Running

Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: mailbox: Running

Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: mta: Running

Apr 12 11:23:07 localhost zimbramon[31031]: 31031:info: 2006-04-12 11:23:02, STATUS: localhost.localdomain: snmp: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: antispam: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: antivirus: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: ldap: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: logger: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: mailbox: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: mta: Running

Apr 12 11:24:07 localhost zimbramon[31455]: 31455:info: 2006-04-12 11:24:01, STATUS: localhost.localdomain: snmp: Running

bobby
Zimbra Employee
Zimbra Employee
Posts: 515
Joined: Fri Sep 12, 2014 10:01 pm

Problem sending mails

Postby bobby » Wed Apr 12, 2006 10:39 am

do these commands return expected results?
su - zimbra

zmprov gd botanic.com

zmprov ga Eric.BOUCHET@botanic.com

Return to “Administrators”

Who is online

Users browsing this forum: mr00t and 4 guests